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Kopy Cat – Commission Policies

These policies are here to make sure that everything is fair, straightforward, and stress-free for both us and my clients. Please read them carefully before you make a reservation. By hiring Kopy Cat, you agree to the terms below.

General

  • Every costume and piece of art is crafted just for you, based on your character and needs.
  • To make sure the work is good, we only work with a small number of clients at a time. First-come, first-served for slots.
  • We have the right to say no to any commission that we don't feel comfortable with.
  • We can talk to each other using email or direct messages. Please react quickly; if you don't, your project may be delayed or put on hold.

Payments

  • You need to pay a 30% deposit that you can't get back to hold your spot.
  • If you can't pay 30% right away, you can hold your spot with a small payment ($50–300) for a short time. The rest of the payment must be made within a set amount of time.
  • The rest of the sum can be paid down in flexible arrangements, including weekly, bi-weekly, or monthly. Before the suit or painting can be sent or delivered, the last payment must be made.
  • For your convenience, we accept PayPal, Stripe, Zelle, and CashApp.

Cancellations and Refunds

  • You can't get your deposits back. They cover the time, planning, and materials set aside for your project.
  • Once work has started, there can be no cancellations. We can convert the design into a generic prefab if you like, but we can't give you your money back.
  • If we can't finish your commission for personal reasons (which is very rare), we can discuss a fair return.

Work in Progress (WIPs)

  • At important points (sketch/line art → color/base construction → final), you will get updates.
  • You can give us your feedback; this is your chance to ask for changes or adjustments.
  • Once a stage has been approved, you can only make a few modifications later. If you want to make major adjustments, you might have to pay more.

Deadlines & Timeline

  • Projects are completed in queue order. Typical timeframes:
  • Ref sheets: 2 to 4 weeks
  • Partial suits: 3 to 6 months
  • Full suits: 6 to 12 months
  • Timelines are just estimated; we will never hurry because we have to maintain the quality.
  • It is possible to get rush orders for an extra cost (availability is not guaranteed).

Shipping & Delivery

  • Customers are responsible for all shipping fees.
  • You will get tracking information once your project is delivered.
  • Kopy Cat is not responsible for delays, damage, or lost items in the post. Shipping insurance can be added at your request.
  • International buyers have to pay customs and import costs.

Warranty and Repairs (for suits)

  • All fursuits come with a 90-day guarantee that only covers defects in manufacturing.
  • Accidents, normal wear & tear, or misuse are not covered.
  • You can still get repairs done after 90 days, but you'll have to pay extra for delivery.

Rights to Use

  • You can only use your final fursuit or art for yourself.
  • You can share, stream, and post with Kopy Cat's credit.
  • You need to have discussions about commercial uses (like using it for merchandise, resale rights, or as a company mascot) ahead of time, and it may cost more.

Responsibility of the Client

  • Before work starts, give explicit reference photos and information.
  • Stay communicative during the WIP stages to keep things moving.
  • Know that this is a handmade item; thus, there may be slight flaws.